FAQS

  • Monday - Sunday: 10am – 4am
    Our Kitchen is open: Monday – Sunday: 12pm – 9pm

  • DescriptiYes, minors are allowed in the bistro, sports bar and function room with a parent, responsible adult or guardians till 10pm. We also have a kid’s menu available for children 12 years and under.

    A person under the age of 18 years must not enter or be in a gaming machine area for any reason at any time.

  • Yes, the front entrance via the carpark is wheelchair accessible, as well as the Dandenong Road entrance.
    Sorry – no we do not have a lift.

  • Yes, our menu has a range of options that can accommodate for several dietary requirements which are labelled on the menu.

  • Yes, you are very welcome to bring a cake and no cakeage fee is charged, we can provide plates, napkins and a knife for you to serve at the table, for private booked functions we can cut and serve your cake to you and your guests for a fee. Decorations are permitted but must not be messy, interfere with other patrons or be stuck to any surfaces in the venue.

  • Yes of course! Head to our Functions page to view our spaces or make an enquiry.

  • The Private Dining room is wheelchair accessible; all our other spaces are accessible by stairs.
    Sorry – no we do not have a lift.
    Head to our Functions page to view our spaces or make an enquiry.

  • Yes! Furry friends are welcome in the Front Bar Courtyard, accessible directly from Dandenong Road entrance.
    Sorry – no dogs (apart from service animals) are allowed in our bistro, sports bar or the beer garden.

  • We don't have regular live music, but we do host live performances for special events. Be sure to check out our What's On page to stay updated on upcoming events and live music shows!

  • Rosstown Hotel is not responsible for lost, damaged, or stolen personal property. However, you can contact the hotel with details of the date, time, location, and description of the item, and we will do our best to assist if it has been located.

  • Yes! You can buy a digital gift voucher here OR alliteratively please ask one of our staff members during your visit.

  • We sure are! However, our trading hours may change slightly depending on the day. Please note 15% public holiday surcharges apply.

  • Smoking and vaping is permitted only in designated smoking areas throughout the hotel.

BOOKINGS:

  • The quickest and easiest way to reserve a spot is tobook online!

    We strongly encourage making a booking however we do our best to accommodate and always walk in’s – there may just be a wait at peak times. We try to accommodate requests however we can’t guarantee bookings in specific areas.ion text goes here

  • Absolutely, Bookings over 10+ guests please make a booking enquiry online and one of our friendly staff members will be in touch to confirm details.

  • Our team do take requests for certain seating locations and will do our best to accommodate this for you on the day, however this is not guaranteed. Just make a note in the booking notes if you would like to request a specific table, area, or booth.

  • Our meals are to be consumed on the premise only, we do not offer take-away or doggy bags. We do have a Bottles hop on-site for take-away beverage that is open from 10am-10pm Sunday to Thursday and 10am-11pm Friday and Saturdays. 12pm-8pm public holidays.

  • We do not offer BYO of any kind, except for a celebration cake. We have an extensive food and beverage offer through-out the hotel.

  • Please call the hotel (03) 9571 1033 and select 1 as the extension. 

 VISITING US:

  • Yes, Rosstown Hotel has a car park rear of the hotel which is available for use exclusively to guests whilst visiting us, there is also ample street parking in the area.

  • Yes, we have 24/7 surveillance in the carpark. Please note Rosstown Hotel is not responsible for lost, damaged, or stolen personal property.

  • The Rosstown Hotel is a 250m walk from Carnegie Train Station and 500m from Bus stop route 626 & 623.